Royal Mail shipping services for your daily orders and growing business. Jeton Express brings label printing and API integration together with UK fulfilment, branded packing and returns, so your shipping arrangements follow the way you sell.
Label creation and carrier handover are separate steps.
CHOOSE YOUR STARTING POINT
Label printing or API integration
Use a managed label workflow for your order batches, or connect shipping to the systems your team already uses.
01 / PRINT LABELS
Royal Mail label printing
Prepare a single parcel or a merchant order batch. Keep the order reference, recipient details and selected service together before labels are produced.
Check a sample order file, address fields, parcel weights and dimensions.
Agree eligible services, the label format and the printing setup.
Prepare batch labels with order-to-parcel references and agreed reprint rules.
Share parcel and tracking references in the agreed merchant format.
A practical starting point for first shipments, recurring batches and campaign peaks.
Bring label creation into your store, order management or warehouse process. Define the connection around your actual data, account and dispatch responsibilities.
Map order, recipient, parcel and service fields to the agreed shipping interface.
Set rules for label responses, duplicate requests, errors and retries.
Define how tracking references and dispatch or manifest records reach your team.
Validate a test order and confirm rollout, support and change responsibilities.
For growing order volumes, several sales channels and established operations teams.
Your team approves batches and follows the agreed printing and dispatch steps.
Operations and technical teams agree requests, errors and dispatch responsibilities.
Shipping records
Labels plus parcel and tracking references in your agreed format.
Label responses and shipping records returned through the selected interface.
Best starting point
First shipments, recurring batches or a campaign release.
A defined system workflow with an operations owner and technical contact.
Royal Mail label printing
Order input
An order file or batch submission.
Team workflow
Your team approves batches and follows the agreed printing and dispatch steps.
Shipping records
Labels plus parcel and tracking references in your agreed format.
Best starting point
First shipments, recurring batches or a campaign release.
Royal Mail API integration
Order input
Fields mapped from your store, OMS or WMS.
Team workflow
Operations and technical teams agree requests, errors and dispatch responsibilities.
Shipping records
Label responses and shipping records returned through the selected interface.
Best starting point
A defined system workflow with an operations owner and technical contact.
Your Royal Mail account, eligible services and selected interface are confirmed during onboarding. API Shipping and Click & Drop have different connection requirements; the agreed scope determines what can be enabled.
BUILT AROUND MERCHANT OPERATIONS
Shipping support for different business models
From a first D2C launch to a shared stock operation, start with the orders and release decisions your team needs to manage.
01
Emerging D2C brands
Validate your first order sample, parcel setup and label workflow before the next launch batch.
We review your platform, account and order-transfer requirements during onboarding to select an order-file or API workflow.
GETTING STARTED
From first conversation to first dispatch
01
Share your workflow
Bring sample order data, sales channels, approximate volume and your dispatch location. Identify who manages orders and any system connection.
02
Confirm account & service
Agree the Royal Mail account, eligible service, parcel requirements and label format, along with the work, quotation and responsibilities.
03
Approve a sample
Check a sample label and shipping record against the order. Confirm how the agreed workflow handles edits, duplicates and exceptions.
04
Start dispatching
Release approved label batches, or roll out the agreed system connection. Follow the dispatch handover and support arrangements confirmed for your scope.
Keep shipping connected to your business
Choose label support for an existing order process, or connect shipping data with your sales and warehouse systems. UK fulfilment and returns can be added to the same service scope.
Daily orders
Connect order references, packing instructions and parcel labels so dispatch information can be traced back to the original sale.
Prepare your first dispatch, then make it repeatable.
Describe the account and order workflow you have today. Use these checks to agree service access, label responsibility and the physical handover before the first batch.
Prepare for the account discussion
Describe who buys the postage, who prints labels and which dispatch system you use. Keep the booking or invoice reference available; a sender address alone does not identify the billing account.
Prepare for the order workflow
Prepare an example column layout, order and parcel references, final packed measurements, return address and printer format. Agree how held, changed and cancelled orders are removed from dispatch.
Products brought from your comparison
Choose products in the catalogue if you want to include them in the discussion.
Check the current reference against the final label, manifest batch and actual handover record. Prepare the available evidence for the team to confirm the next check.
Retain the latest carrier event and time, affected parcel reference and relevant address or damage records. Ask the team to confirm the permitted action and who owns the case.
Confirm the return destination and merchant approval before dispatch. Edinburgh receipt, inspection and the next stock action are separate steps; agree each instruction with the team.
Record actual receipt separately from the merchant’s approved instruction. The finance owner confirms any customer refund or account adjustment.
Original order
Order and outgoing parcel references.
Return reference
Return authorisation and incoming parcel reference.
Received SKU and condition
Actual received quantity, condition and inspection evidence.
Approved instruction
Merchant approval for hold, restock, repair or another agreed action.
Execution result
Completed action, date, operator and any new stock or parcel reference.
Finance owner
Person responsible for confirming the refund or account adjustment.
Send an enquiry by email
Send your enquiry securely using this form. Our team will reply to the email address you provide.
PLAN YOUR FIRST BATCH OR CONNECTION
Prepare your shipping requirements
Share a sample order and your shipping requirements with our team. We’ll agree the account, preparation work, technical responsibilities and quotation before starting.
Can I start with labels before an API integration?
Yes. We can define a label-printing scope around a sample order file and your parcel requirements. If you later need a system connection, the API work is agreed separately.
Do I need a particular Royal Mail account?
We confirm your account arrangements, eligible services and selected interface during onboarding. API Shipping and Click & Drop are different options; their account and connection requirements must match the agreed workflow.
Can you connect my store, OMS or WMS?
We review your actual system, order fields, permissions and return requirements. The scope may use an agreed order-file handover or API work. Platform examples on this page describe customer channels; connection availability is confirmed for your setup.
Does a printed label mean the parcel has shipped?
A label and tracking reference identify the planned parcel. Actual carrier handover is recorded separately. We agree how labels, dispatch records and tracking are returned to your team.
How are costs and support agreed?
The quotation covers the accepted label or integration scope, account arrangements, technical work and support responsibilities. Share your order volume and workflow so the team can confirm the work and charges.
ROYAL MAIL
Royal Mail guides and tools
Choose a postal product, read your label and understand the next tracking step. Built for China–UK shippers and UK online sellers.
Transport and handling, storage and fulfilment, packaging and returns are itemised for the services you choose. Recurring operations can be scoped together; API implementation and ongoing support have their own agreed deliverables. Your quotation sets out charging units, included work, additional charges and payment terms.
Start with the service your business needs
Share your products, shipping direction and order or stock volumes. Our team will put together the relevant service scope, quotation and handover arrangements.
Message us on WhatsApp with your sales channels, approximate order volume, dispatch location and whether you already have a Royal Mail account. We’ll help you choose a label-printing or API starting point.
Do I need a file transfer or a platform connection?
Share a sample order file or your platform requirements. We will agree the fields, order references, update process and dispatch feedback; any platform or API connection needs an agreed implementation.
What should a trial check before live orders are connected?
Use an agreed sample of products and orders. Check normal and changed orders, SKU mapping, stock differences and dispatch feedback on both sides, then confirm the working process.
What should I retain when an order does not import?
Keep the source order reference, expected fields, time of the attempt, last successful transfer and relevant logs. Use the agreed support route to identify the stage that needs attention.
Prepare TikTok Shop UK orders for release
Does UK stock mean a TikTok Shop UK order is ready to dispatch?
First confirm the shipping model available to your shop, releasable SKU quantities, order details and packing instructions. Release against the current Seller Center requirements for that shop and order.
Does creating a label complete the dispatch checks?
Keep label creation, physical handover and the relevant carrier scan as separate records. Check the status required for the actual order in Seller Center and resolve gaps before reporting completion.
What should we test before a TikTok Shop UK launch?
Use a small sample to check SKU mapping, addresses, packed dimensions, carrier options, order holds, cancellation before release and tracking feedback. Record the result and the person responsible for each exception.
Working with Jeton Express
Can I use one service or combine several?
You can discuss transport, consolidation, UK warehouse handling, returns and merchant label/API services separately. We can also connect them into one agreed arrangement for your products, orders and replenishment needs.
Can you support recurring replenishment and daily orders?
Our services connect China consolidation, UK replenishment, Edinburgh fulfilment and customer returns. Share regular and peak order volumes, SKU and packing needs so our team can agree the scope for ongoing cooperation.
What should I share to start a business discussion?
Start with your products, shipping direction, current stock location, approximate shipment or order volume and services needed. Our team will help define the service combination and quotation. Include the shipment or warehouse reference for existing work.