Receiving & storage
Agree arrivals, quantity checks, SKU identification and storage requirements for your stock.
Prepare a stock arrivalUK stock receiving, storage and order fulfilment, connected to customer returns, repair assessment and surplus-stock handling.
For UK stock, customer returns and planned replenishment. Share what is arriving, how it should be handled and who can approve the next step.
Agree arrivals, quantity checks, SKU identification and storage requirements for your stock.
Prepare a stock arrivalPick and pack customer orders, then arrange dispatch using your agreed order and packing instructions.
Order fulfilmentAgree return receiving, inspection, restocking or exchanges, with repair assessment where suitable.
Returns & aftercareAgree handling for slow-moving or surplus stock, including approved clearance or disposal where suitable.
Discuss stock handlingShare these details with our team to agree the work and charges.
Before sending goods, confirm the receiving address, reference, accepted goods and service scope with our team.
Share the stock details and handling instructions for your arrival or existing inventory.
Confirm the arrival plan or stored-stock reference, accepted goods and instructions for the work to carry out.
Receive and record arriving goods, or identify stored stock, then follow your approved fulfilment, return or handling instructions.
Connect incoming replenishment, customer orders and returned goods. Our Edinburgh service warehouse supports the next sale as well as the shipment that brought stock into the UK.
Bring stock from China into an agreed UK receiving plan, then release customer orders or marketplace replenishment from the required stock allocation.
Receive and inspect returns against the original item. Restock, repack, exchange or assess repair according to your instructions and the actual condition.
Use approved relabelling, bundle preparation or branded packing for the next channel or campaign. Surplus handling is scoped separately when stock cannot return to sale.
Transport and handling, storage and fulfilment, packaging and returns are itemised for the services you choose. Recurring operations can be scoped together; API implementation and ongoing support have their own agreed deliverables. Your quotation sets out charging units, included work, additional charges and payment terms.
Share your products, shipping direction and order or stock volumes. Our team will put together the relevant service scope, quotation and handover arrangements.
Discuss this serviceYes. Share the stock location, product / SKU list, quantities and your receiving, storage or dispatch requirements. Our team will agree the receiving arrangement with you.
Yes. Provide your warehouse reference, item list, quantities and the next work you need. Our team will review the stock and handling scope before carrying out the agreed actions.
Share the return reference, product details and the outcome you want. We agree receiving and condition checks, then follow your approved instructions for suitable inspection, restocking, exchange, repair assessment or holding goods for a decision.
Tell us what the goods are, their quantities, where they are and the work you need.
Use these guides to prepare your service brief and agree the next steps.
These articles are available in English.
Assign receiving, discrepancy review and release decisions before goods move.
Read guideBrief the warehouse on batch records, date codes and approved packing instructions.
Read guideReconcile stock, name each order owner and approve the scope before the switch.
Read guideDefine the count boundary and reconcile physical movements before correcting stock.
Read guide