Review the goods, postal route and protective packing before releasing a parcel for dispatch.
Sources reviewed
Royal Mail’s UK and international postal rules are different. A UK postal condition does not confirm acceptance at a Guangzhou warehouse, on a China–UK flight or during UK import. Agree the actual goods, route and responsible party before supplier dispatch or carrier handover.
Confirm the chosen service, account and handover location. The Customer Service Point guide says restricted items cannot be dropped there and directs customers to a Post Office branch. That customer counter instruction does not authorise a business-account batch or China–UK partner handover; confirm the actual arrangement.
Before supplier dispatch, agree Guangzhou receiving and the selected international route with the team. Give accurate goods details and requested product documents. Keep acceptance for that stage separate from UK postal acceptance and from any later Edinburgh receiving or fulfilment instruction.
Jeton operational recommendationThe May 2025 reference leaflet is linked by Royal Mail’s reviewed business product page. It distinguishes UK and international conditions and says restrictions may be revised. Read the current product and account instructions before posting; a tick in this guide never approves the shipment.
Select the categories relevant to your goods to include them in the preparation summary. These are review prompts, not a complete prohibited-items list or an acceptance checker. Fragile goods need protection even when they are not dangerous goods.
The reference leaflet treats standalone lithium batteries, power banks and damaged batteries differently from batteries connected to, or sent with, equipment. Do not describe all of these as one generic “electronics” category.
Prepare battery chemistry, condition, quantity, rating and whether it is installed, connected, packed with equipment or separate. Ask the shipping partner which documents and route review are required.
Everyday toiletries can be dangerous goods. The leaflet has separate conditions for toiletry aerosols, perfumes and nail varnish, and distinguishes UK from international post. A beauty-sector product page is not permission to send every cosmetic.
Provide the exact product, ingredients or hazard information, container size, quantity and type of aerosol or liquid. Confirm current product, packaging, marking and handover conditions.
The leaflet distinguishes liquids that are not dangerous goods from flammable, corrosive or other hazardous materials. Leakproof packing cannot make a prohibited substance acceptable.
Describe the substance, hazard classification, volume and container. Prepare relevant manufacturer information or a safety data sheet if requested, then confirm the applicable conditions.
Protect the goods against movement, contact and knocks. Royal Mail’s fragile-item guide recommends a robust box, cushioning and dividers for multiple items; a “FRAGILE” marking accompanies protection rather than replacing it.
Provide item count, fragile surfaces and the final protection method. Recheck packed dimensions and weight after adding cushioning or dividers.
Royal Mail’s food guidance addresses UK posting, protective packing and refrigeration arrangements. It must not be used as approval for food imports or a China–UK flight. Check the product, destination and any handling restrictions separately.
Declare ingredients, perishability, shelf life, required temperature and proposed cooling materials. Do not assume the standard parcel service provides temperature control.
The full official list covers more than these examples, including sharp items, magnetised materials and medical categories. A supplier’s vague description or a blank hazard label is insufficient for the booking party to review the goods.
Ask the supplier for an accurate description and product information. Raise any uncertainty before sending goods to a warehouse or arranging postage.
Royal Mail’s fragile and heavy-item guides call for a robust box suited to the contents. Inspect reused boxes for damage and weakness; allow space for protection without leaving the goods free to move.
The fragile-item guide recommends at least 5 cm of cushioning around each fragile item. Use suitable dividers so the goods do not touch each other or the box sides, and fill gaps without forcing the box open.
For liquids covered by the leaflet’s non-dangerous-goods conditions, review the required leakproof inner and outer packing. Royal Mail’s food guide also stresses leakproof containment and secure sealing. Confirm the contents rules before applying any packing method.
Royal Mail’s heavy-item guide says to weigh the goods with the box and packaging and measure the box dimensions. Keep label information readable, record the final measurements and confirm the selected product’s limits before handover.
Jeton operational recommendation
Your category choices and review ticks stay in this page’s memory. Copying places the public-link summary on your device clipboard. Add details, paste and send it yourself to the responsible party.