China–UK & UK domestic logisticsGuangzhou · Hong Kong · Edinburgh
Royal Mail resources
ROYAL MAIL · ROYALMAILPARCEL

Royal Mail label printing & posting

Choose a printing method, check the booked posting route and keep evidence of physical handover.

Sources reviewed

Choose how to get the label

Print your own postage label

Click & Drop supports suitable home, office and label printers. Choose the correct template for A4 paper, adhesive sheets or a 6 × 4 label. Plain-paper labels may be attached if the print stays complete and readable.

  • Avoid resizing the generated label or changing printer contrast without following the official instructions: these changes can disrupt barcode scanning and tracking.
  • Match the printed address and reference to the parcel; keep barcodes unobscured when attaching the label.

Use your booking’s label-printing QR code

If your booking provides a printing QR code, follow its instructions for a supported counter or locker. Royal Mail describes printing from the confirmation email at its Shops and Customer Service Points. Confirm the product, format and services available at the specific location.

  • Post Office printing has product and format conditions. For example, the Tracked 24 page specifies parcel format for Tracked label printing there; do not assume every large-letter or account label qualifies.
  • A code used to retrieve a label is not itself a postage label or proof that Royal Mail has received the parcel. Use the tracking reference identified in your booking or label.

Book Parcel Collect with Bring My Label

Select Bring My Label while booking an eligible collection. The postie brings the booked labels for you to attach. Otherwise, attach the purchased postage or return label before collection; a QR code alone does not replace it.

  • Parcel Collect adds a working day to Royal Mail’s delivery aims and guarantees. Check the collection option against any delivery deadline before booking.
  • Extra unbooked items require an existing collection booking and an attached barcoded Royal Mail label. Taking them is best efforts: Royal Mail cannot bring labels or collect these extras from a Safeplace, and provides no proof of posting for each extra item.
Check a missed Parcel Collect booking · English

Know which record you have

A successful barcode read confirms that supported image content can be read. It does not validate postage payment, printing compliance, the booked service or physical acceptance.

Printing QR code

Retrieves a label through the supported booking workflow.

Your next step Follow the booking’s printing instructions; keep it separate from the parcel’s tracking reference.

Postage label

Identifies the booked parcel and service; a label can exist before physical handover.

Your next step Check the address, exact service and print quality, then attach it to the correct parcel.

Dispatch manifest

Records a prepared business batch for the account workflow; its creation alone does not establish carrier receipt.

Your next step Reconcile it with the parcels physically ready and bring the paperwork required by the account.

Posting receipt or acceptance event

Describes a posting or handover event. Its evidence and claim value depend on the record and service.

Your next step Save the receipt, event time and parcel reference with the order, then retain the other claim documents.

Check where your booked item can be posted

These are UK posting options described by Royal Mail. They do not establish which service is enabled on your business account or where a China–UK consolidated batch is accepted.

Post Office branch

The Tracked 24 guide offers Post Office drop-off and eligible online-label printing. Its printing conditions list specific services and limit Tracked printing to parcel format.

Check before using this channel

Check your exact product and account instructions, the branch services and the latest acceptance time.

Customer Service Point / Delivery Office

Customer Service Points are often inside Delivery Offices. The official page describes prepaid drop-off, label printing and posting evidence, with services and hours checked for each location.

Check before using this channel

Bring relevant paperwork. The CSP guide directs restricted items to a Post Office; read the contents rules before choosing this channel.

Royal Mail Shop / Parcelshop

Shops offer prepaid parcel drop-off, returns and label printing. The Shop guide describes using the QR code in the confirmation email to print in store.

Check before using this channel

The Service Points guide excludes Special Delivery Guaranteed and stamped items at Royal Mail Shops. Check the specific site and booked service rather than treating every shop as a Post Office counter.

Royal Mail Parcel Locker

Use an accepted service and attach the barcoded label before depositing the parcel. Follow the locker’s printing and scanning instructions, and enter your email if you want the posting receipt.

Check before using this channel

Special Delivery Guaranteed, Special Delivery Guaranteed returns and stamped items are excluded. Check compartment size and access hours; a label-free parcel is not accepted.

Business or consolidator handover

Business labels, manifests and collection arrangements follow the booked account workflow. A consumer printing option does not establish that a business batch can be handed over through the same channel.

Check before using this channel

Jeton recommendation: agree the UK handover point, account paperwork, parcel count and acceptance evidence before releasing a consolidated batch.

Keep proof of posting and handover evidence

Royal Mail guidance

At a Customer Service Point, Royal Mail says you can bring a printed, completed certificate of posting for staff to stamp. Confirm the local service and latest acceptance time. A parcel left after that time can be processed on the next working day even when the certificate is stamped.

For locker and Customer Service Point receipts, keep the email and check your junk folder if it is missing. The official guides describe an email receipt as basic evidence for a loss, damage or delay claim; the claim can require other documents and must meet the service conditions.

Jeton operational recommendation

  • Link the posting receipt, parcel reference, posting date and location to the customer order.
  • For China–UK consolidation, keep Guangzhou receiving, international transport, UK clearance and Royal Mail handover as separate events.
  • For Edinburgh fulfilment or returns, separate warehouse receipt and inspection from the later outbound posting event.

Review the parcel before leaving it

Jeton operational recommendation

  1. Confirm the booked product, account, packed weight and dimensions before choosing a posting channel.
  2. Check contents restrictions and customs documents for the actual route; a readable label does not validate either.
  3. Keep the full label readable and attached to the correct parcel; review old labels or competing barcodes before dispatch.
  4. Take the printing QR only where your booking permits it; ensure a real postage label is attached before collection or deposit.
  5. Check the local opening and acceptance times and allow for Parcel Collect’s additional working day.
  6. Retain the receipt and actual handover record against the same order and parcel reference.