Information to provide
Share UK origin and China destination details, product description, value, origin, quantities and packing information. For returns, provide the original shipment reference, reason and supplier’s receiving approval.
UK to China shipping & returns
Coordinate UK exports to China for commercial goods, e-commerce stock, supplier returns and personal shipments. Keep the UK collection and export work aligned with the receiving and import arrangements in China.
Discuss your requirementsChina–UK & UK domestic logistics
Service scope
01
Arrange collection from a UK address or release of agreed inventory from our Edinburgh warehouse.
02
Review parcel, air or sea options using the goods, packed measurements and delivery endpoint in China.
03
Coordinate export documents and identify the Chinese consignee, importer, product requirements and onward delivery scope.
Service arrangements
Review the selected carrier and gateway, export and import responsibilities, taxes, documents and delivery arrangements in China. The China-to-UK air lane is a separate service.
Can Edinburgh stock be returned to a supplier?
Agree the supplier’s acceptance, the inventory release list and the reason for return first. The team then reviews the export and China import process for those goods.
Related services
All logistics servicesPreparation tools
Discuss your requirements
Speak to our team about your goods, route and operating requirements.
Related resources
Use these guides to prepare your service brief and agree the next steps.
These articles are available in English.
- English guide
Return UK stock to a Chinese supplier
Connect supplier acceptance, UK stock handling and the agreed return movement.
Read guide - English guide
Confirm the return destination before a UK customer sends goods back
Agree the return address, arrival records and stock decisions before giving instructions.
Read guide
UK returns and the next action
What should be confirmed before a customer returns goods?
Confirm the return authorisation, actual receiving address, order reference, packing requirements and who pays the agreed charges. Avoid sending goods to an unconfirmed address.
What can happen after a return reaches Edinburgh?
Agree the receiving and condition records, then provide your authorised next action. Restocking, repacking, repair coordination, redistribution, clearance or supplier return require a confirmed scope and costs.
Can stock be sent from the UK back to a Chinese supplier?
We can discuss a UK-to-China return plan. Share the goods, original records and supplier authorisation so the receiving, export, import and cost responsibilities can be reviewed before release.
Release UK stock back to a Chinese supplier
What should a supplier confirm before UK stock is returned?
Obtain written receiving approval for the listed goods and quantities, a return reference, the actual receiving address and the Chinese declaration contact. Agree who owns the goods and pays each transport and handling charge.
Does writing returned goods on an invoice settle duty treatment?
The wording alone does not determine the applicable treatment. Ask the Chinese declaration party to assess the goods, original export records, return reason and procedure. Confirm UK export and Chinese import responsibilities separately before release.
What should authorise the warehouse to release a supplier return?
Keep the stock owner’s approval with the final SKU, batch and quantity list, packed measurements, receiving instructions, agreed documentation and transport booking. Hold unresolved goods or records for review instead of releasing against an incomplete return note.