Keep your stock in the UK and build a practical fulfilment plan around your products, sales channels and order volumes. Our local service warehouse in Edinburgh connects receiving, individual orders and returns, with Royal Mail shipping support.
Choose around where stock is held, how orders are released and what happens after delivery. Both arrangements can be combined for different products or sales channels.
| Direct from China | UK stock fulfilment | |
|---|---|---|
| Stock and release | Supplier goods are received and consolidated in China; customer orders are prepared for international dispatch. | Stock is replenished into the UK warehouse; orders are picked and packed locally. |
| Cost structure | Origin receiving and preparation, international parcel transport and UK delivery for the selected order profile. | Replenishment freight, UK receiving and storage, picking, packing and domestic delivery. |
| Returns and remaining stock | A UK return and aftercare arrangement can support customers without returning every item to China. | Returned goods can be inspected, restocked or reworked against your instructions and their condition. |
Compare the same products, order volumes and cost period. Delivery timing, import arrangements and charges follow the selected service and quotation.
Choose storage and order fulfilment, marketplace preparation, returns handling or branded packing for your operation.
Receive UK stock in Edinburgh, organise inventory and prepare individual orders for dispatch.
View servicePlan SKU labelling, packing and replenishment batches against your current marketplace requirements.
View serviceRecord returns, assess condition and agree restocking, approved repair or surplus-stock handling.
View servicePrepare approved bundles, subscription boxes, inserts and branded packaging around your SKU rules.
View serviceOwn-store orders, marketplace dispatch and planned stock replenishment can share a warehouse plan. Tell us which channels you use and how order information reaches your team.
During onboarding, we review each channel’s preparation requirements and your order-file or API connection.
Match stock allocation, packing and release to the way you sell. Plan UK fulfilment from our local warehouse in Edinburgh, replenishment from China and cross-border dispatch around your orders.
Prepare a trial batch with a clear SKU list, recipient data and approved packaging. Agree checks and materials before the first dispatch, then use order and return records to refine the next batch.
Separate everyday order stock from campaign reserves. Agree replenishment triggers, order cutoffs and packing-material availability, with a clear decision for incomplete orders or partial dispatch.
Keep creator samples and paid customer orders in separate lists and stock allocations. Confirm campaign dates, recipient changes and cancellation cutoffs before approving the dispatch list.
Turn reward tiers, variants and add-ons into a checked item list for each backer. Confirm addresses and destination groups, reserve the stock and release shipping waves after the order data is approved.
Approve each cycle’s contents list, insert and packing version. Set the subscriber cutoff, reserve the required components and decide how substitutes or leftover stock carry into the next cycle.
Keep the sales channel attached to each order reference and map its SKUs to the warehouse item list. Allocate stock between customer parcels and marketplace replenishment, with the correct labels and packing rules for each destination.
Order and tracking records. Keep the order or shipment reference linked to each parcel, its delivery tracking number and any return reference. A created label means the shipment details are prepared; physical handover to the carrier is confirmed separately.
Schedule stock arrivals and record receiving checks.
Identify SKUs, storage locations and stock allocation.
Pick and pack against approved order and packaging rules.
Prepare labels and hand parcels to the agreed delivery service.
Record returned items and follow your approved next action.
The team reviews your products and workflow, then agrees the service scope, receiving reference and charges before you send stock.
Discuss your UK fulfilment planSupplier orders can be received and consolidated in Guangzhou, then prepared for the agreed China-to-UK route. CAN or HKG air departures connect to London LHR, with our Royal Mail partner supporting UK customs clearance, transfer and delivery. Agree the UK importer, documents and warehouse receiving plan with our team.
Parcel consolidationUse our merchant shipping service to discuss Royal Mail label printing or an API workflow for your store, OMS or warehouse.
Merchant shipping supportTransport and handling, storage and fulfilment, packaging and returns are itemised for the services you choose. Recurring operations can be scoped together; API implementation and ongoing support have their own agreed deliverables. Your quotation sets out charging units, included work, additional charges and payment terms.
Share your products, shipping direction and order or stock volumes. Our team will put together the relevant service scope, quotation and handover arrangements.
Discuss this serviceAgree these responsibilities with the team before approving the service.
For e-commerce, link the channel order, dispatch reference and return record so each next action has an owner.
Which origin, destination and delivery endpoint apply? Confirm the product for that market, including any UK domestic stage.
Who selects the product, creates the label and pays postage? Confirm account eligibility and the authorised shipping method.
Where will the goods be handed over, to whom and against which record? Keep electronic preparation and physical acceptance separate.
What delivery evidence, notifications or collection preferences are needed? Check current carrier options and restrictions before requesting a change.
Who authorises returns and pays transport, taxes, clearance and handling? Agree the return destination and warehouse disposition before goods move.
Official examples from the markets shown; available options depend on the shipment and account. Confirm our agreed scope separately.
Manifest preparation and the accompanying handover document are separate from proof that goods were received.
On Demand Delivery shows recipient preferences; available options and notification channels depend on the country.
Label Created records electronic information; carrier receipt and the recipient’s collection are separate events.
Delivery Manager displays eligible residential delivery options; shipment eligibility and sender restrictions affect available changes.
Recipient email and mobile details support notifications and delivery instructions; confirm options for the destination and shipment.
QR instructions prepare the return; keep locker or shop handover evidence. Refunds follow the retailer’s policy.
Start with your products, orders and the way you want each batch handled.
Share your product and SKU list, expected orders, stock arrival and packing needs. We can review a trial scope and confirm receiving, storage, preparation and dispatch charges, including any minimum fees, before you proceed. A small batch still needs clear order and release instructions.
We confirm the working order-transfer method during setup. Share a sample file or your platform requirements so we can agree the fields, order references, updates and dispatch feedback. Use the confirmed method for live orders; any platform sync or API needs a separately agreed implementation.
Provide the current instructions from your merchant account: approved shipment plan, SKU and carton contents, labels, packaging rules and receiving requirements. We review the work and confirm its scope before receiving or preparation. Tell us about revised instructions before the affected batch is released.
Returned items first need to be matched to the original order and product, counted and checked within the agreed scope. We record condition evidence and confirm your decision and any handling cost. Restocking, rework or redispatch follows the approved instruction; return receipt alone does not make an item available to sell.
Prepare Guangzhou supplier arrivals or Edinburgh incoming goods and existing stock actions, with separate package and product quantities.
Tell us what you sell, where your stock is and which tasks you want our team to handle.
Use these guides to prepare your service brief and agree the next steps.
These articles are available in English.
Compare both routes with the same goods, order pattern and return responsibilities.
Read guideCompare receiving, storage, picking, delivery and returns using one order profile.
Read guideAgree the return address, arrival records and stock decisions before giving instructions.
Read guideShare your SKU list, expected orders, stock arrival and packing needs. We will review the proposed receiving, storage, preparation and dispatch scope, including any minimum fees, before you proceed.
Compare the same order and delivery scope. Include transport, import arrangements, receiving, storage, packing, dispatch, returns and the amount of stock you need to hold.
Ask for each included charge and responsibility in writing. Transport, import taxes, warehouse work and delivery handling depend on the agreed shipment and service scope.
First confirm the shipping model available to your shop, releasable SKU quantities, order details and packing instructions. Release against the current Seller Center requirements for that shop and order.
Keep label creation, physical handover and the relevant carrier scan as separate records. Check the status required for the actual order in Seller Center and resolve gaps before reporting completion.
Use a small sample to check SKU mapping, addresses, packed dimensions, carrier options, order holds, cancellation before release and tracking feedback. Record the result and the person responsible for each exception.