Information to provide
Provide dispatch location, order volume, package sizes, gross weights, delivery postcodes and required delivery or signature features. Discuss return labels and undelivered-order handling with the team.
UK domestic parcel delivery
Send orders, samples and business parcels within the UK. Connect Royal Mail merchant shipping, label preparation and Edinburgh fulfilment with the service chosen for each parcel.
Discuss your requirementsChina–UK & UK domestic logistics
Service scope
01
Prepare individual or batch parcels from your business, or link dispatch to agreed Edinburgh pick-and-pack work.
02
Review the parcel format, packed weight, dimensions, destination postcode and delivery features required by the customer.
03
Coordinate the assigned label and tracking reference, collection or handover, and delivery follow-up.
Service arrangements
Agree the actual service, acceptance limits, collection arrangement, delivery coverage, surcharges and merchant account or integration setup. Carrier commitments follow the selected service.
Do labels and fulfilment need to be one service?
You can discuss label and API support for your own dispatch operation, or combine it with Edinburgh stock handling and fulfilment. Confirm each part of the work separately.
Related services
All logistics servicesPreparation tools
Discuss your requirements
Speak to our team about your goods, route and operating requirements.
Related resources
Use these guides to prepare your service brief and agree the next steps.
These articles are available in English.
- English guide
Delivery and returns information customers need before checkout
Review what customers can see about delivery choices, charges and return steps.
Read guide - English guide
Sending, collecting or returning: check the actual Royal Mail location service
Check the task, parcel limits and label requirements before choosing a location.
Read guide